We believe in simplicity, clarity, and care. Our shipping approach is designed to be as seamless as possible, with no hidden fees or surprises.

---

Shipping is included in the price you see, there are no additional charges at checkout. Please note: if an item is returned, the original shipping cost (included in the purchase price) is non-refundable.

---

Standard orders are typically processed within 1–3 business days. For custom or made-to-order products, processing times may be longer. If this applies, it will be clearly noted on the product page.

---

Once your order ships, you’ll receive an email confirmation with a tracking number. You’ll be able to follow your shipment’s progress directly through the carrier. Orders may be edited or canceled before they ship. Once an order is in transit, we cannot reroute, modify, or cancel it.

---

Most orders arrive within 7–14 business days. Transit times can vary depending on supplier, carrier, and destination. For international shipments, delivery times may be extended due to customs clearance. Please note: Delivery is to your front door or doorstep. Assembly, unpacking, and in-room placement are not included.

---

If your order arrives damaged, please notify us within 7 days of delivery by emailing [support@cedarheights.studio]. Include in the e-mail: (1) Your order number. (2) Photos of the item and packaging. (3) A brief description of the issue. We’ll make it right with either a replacement or a full refund. 

If your order is lost in transit, contact us at [support@cedarheights.studio] and we will assist you in the matter.